Practical information

Admission formalities

Your safety at the centre depends on your identification (French Social Security Code - Art L 162-21).

Before your first dialysis session

Make sure you have :

• Your medical records in your possession
• Your health record, if you have one
• Official identification (identity card, passport, family record book, residence permit)
• Your social security certificate
• Your up-to-date "carte vitale
• Your current treatment prescription

Session fees

If you live in France
Chronic end-stage renal failure (a long-term condition) is included on the list of conditions covered at 100% by social security.

If you live in a member state of the European Union
Please have your certificate of coverage (European Health Insurance Card: EHIC) ready.

If you live outside the European Union
The establishment will send you an estimate of the cost of the sessions. As soon as your payment has been received, the establishment will arrange your dialysis.

Transport costs

Transport directly related to treatment is covered in accordance with current legislation. The means of transport (professional ambulance) is prescribed by the nephrologist. However, you remain free to choose your transport provider. Our secretariat can provide you with a list of companies that can provide medical transport.

Hotel services

For your comfort, we have the following facilities available:

• A cloakroom where you can change and leave your belongings.
• Adjustable beds and armchairs.

Free services available

• Television: each dialysis station is equipped with a television and personal sockets for headphones and TV. For everyone's convenience, patients are asked to bring their own headphones (subtitles are available for patients who do not have headphones or who are hard of hearing).
• You may be offered a small snack (on medical advice) during the dialysis session. However, you are free to bring your own food (no food may be stored or reheated, and alcohol is strictly forbidden).
• Air conditioning: each room is equipped with reversible air conditioning.
• Wifi access

Rates for services

The centre has agreements with the various paying bodies and these rates are approved. The Caisses d'Assurance Maladie (Health Insurance Funds) set the fixed rates for sessions and practitioners' fees, and information on transport reimbursement rates is posted in the centre's waiting room.
The centre's management is at your disposal for any further information you may require.

Transport and outpatient consultations

From 1 October 2018, all transport prescribed for a transfer between 2 health establishments (including from or to chemotherapy, radiotherapy and dialysis centres) is organised and paid for by the prescribing health establishment.
If, during your stay in hospital, you are required to travel on leave for personal reasons, the cost of this transport will be borne by you.
You have been prescribed transport for radiotherapy sessions carried out by a private practice or a health centre: you have a choice of transport company and this transport will be reimbursed by the Assurance Maladie under the usual reimbursement conditions.

Visits

Visitors are not permitted during dialysis sessions. An accompanying person is allowed during the first session or in an emergency on medical advice (children under 15 are not allowed in the dialysis room).