The hospital has various committees to improve the quality of patient care.
CLUD (Pain Management Committee)
CLIN (Nosocomial Infection Control Committee)
CDU (Users' Committee)
CLAN (Food and Nutrition Liaison Committee)
Pain assessment and treatment are an integral part of the CHP's establishment project. The centre has :
The establishment implements the principles of the contract of commitment to the fight against pain instituted by ministerial circular: n° 2202-166 of 30 April 2002.
If you or those around you suffer from pain during your dialysis sessions, you can talk to the nursing team and the doctor in charge of your care. To help us better adapt your treatment, you can indicate your pain level on a scale of 1 to 10.
Our aims:
Our resources :
Our establishment has set up a Nosocomial Infection Control Committee in accordance with the legal provisions in force. This committee is responsible for preventing and monitoring nosocomial infections, in particular by drawing up and implementing recommendations on good hygiene practice.
The establishment participates in hygiene training courses. The Hygienist and members of theOperational Hygiene Team are available to answer your questions.
Their role is to
If you have a question for our CLIN team, please write to the centre.
A users' commission has been set up within our establishment (decree no. 2016-726 of 1 June 2016), to ensure that your rights are respected and to facilitate your procedures. The CDU also contributes through its opinions and proposals to improving the establishment's reception and care policy.
If you are not satisfied with your care, we invite you to contact the relevant manager directly. If you are not satisfied with this first step, you can ask to meet the person appointed by the establishment's management to receive your complaint or claim.
This person will ensure that your complaint or claim is investigated in accordance with the procedures laid down in the Public Health Code (Articles R.1112-91 to 94 of the Public Health Code are available from the Legal Department).
It will liaise with the Users' Commission (CDU). The mediator(s) will meet with you and your family, if necessary, to discuss any difficulties you may be experiencing.
If you prefer, you can write to the management:
Mrs Nadia JULIENNE
Centre d'Hémodialyse de Provence Aix- 50 avenue du Docteur Aurientis AIX EN PROVENCE 13100
The purpose of this committee is to bring together in a single consultative body all of the establishment's stakeholders in the area of food and nutrition, with the task of defining the policy for improving the management of food and nutrition within the establishment.
The centre's other bodies
To make an appointment online, it's quick and easy
click on the link below and let us guide you.
From Nice :On the A8 motorway, take exit 31 "Aix-Val-Saint-André".Take the Cours Gambetta, then turn right onto Avenue des Déportés de la Résistance Aixoiseand continue on Rue du Ricm at the roundabout take the 2nd exit onto Avenue du Dr Aurientis
From Marseille :Take the A8 motorway towards Nice, then take exit 31 "Fréjus/Saint Raphaël/Aubagne/Aix-Val Saint André"."Fréjus/Saint Raphaël/Aubagne/Aix-Val Saint André".Join Cours Gambetta, then turn right onto Avenue des Déportés de la Résistance Aixoiseand continue onto Rue du Ricmat the roundabout, take the 2nd exit onto avenue du Dr Aurientis
Aix-en-Bus Line 1 : stop - Dr Aurientis
Aix-en-Bus Line 3 : stop - Tour d'Aygos
Tél : 04 42 99 25 25
50 Avenue du Dr Aurientis,
13100 Aix-en-Provence